At BeauBel, your satisfaction is important to us. If you are not completely happy with your purchase, please review our refund policy below.

Eligibility for Refunds

• Refunds are available for products returned unopened, unused, and in their original packaging within 14 calendar days of receipt.
• Customized or personalized products are not eligible for refunds.
• Skincare products that have been opened or used cannot be refunded for hygiene and safety reasons.

How to Request a Refund

1. Contact our customer support team at [insert email/phone] within 14 days to request a refund.
2. We will provide you with instructions on how to return the product using a Pudo locker or courier service.
3. Please return the product in its original condition.

Refund Process

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed to your original payment method within 7-10 business days.
• Shipping fees are non-refundable, except where the return is due to our error or a defective product.

Exchanges

• We do not offer direct exchanges. To exchange a product, please return the original item for a refund and place a new order.